Connect with Us!
LinkedIn
Interested in Joining our Activities
Get in Touch
Access the Full AIBP Content Hub
Get access to the entire library of content including videos, reports, focus group discussions, and invitations to innovation-focused networking events throughout ASEAN
Sign Up
Other Resources
Back to Menu
Back to Menu
Other Podcast Episodes
The Evolution of Retail from a Traditional Retailer's Lens with AEON Malaysia
Kopi Kenangan the Tech-enabled Coffee Chain Unicorn
CP Foods: Resilience of Food Supply Chains
AIBP ASEAN B2B Growth Podcast with SM Malls Online
In this episode, Daniel Lim, Vice President, SM Digital Group shares about
- Traditional retailers are evolving with the rise of digital natives and new entrants disrupting traditional business models
- Synergies and ecosystem collaboration for digital natives and incumbents are
-
Opportunity for growth through alternative and online channels
Listen Now
AIBP ASEAN B2B Growth Podcast with The 1, Central Group
In this episode, Khun Hansa Wongsiripitack, Head of Marketing, The 1, Central Group, talks about
- Creating a lifestyle platform for customer needs
- Balancing short-term and long-term goals in the retail marketing strategy
- Making data-driven decisions with human decisions to create customer-centric experiences and personalisation
Listen Now
AIBP ASEAN B2B Growth Podcast with Siam Piwat
In this episode Axel Winter, Chief Digital Officer at Siam Piwat discusses:
- The challenges of implementing successful digital transformation in companies, specifically in the retail space.
- Thoughts around the myriad of "digital transformation experts" today, and what it takes to distinguish good advice from bad.
- How Southeast Asia, and Thailand specifically, will lead innovation in the consumer space.
Listen Now
[FEATURED] AIBP ASEAN B2B Growth Podcast 2023 Retail Series
- Axel Winter, Chief Digital Officer, Siam Piwat
- Hansa Wongsiripitack, Head of Marketing, The 1, Central Group
- Daniel Lim, Vice President, SM Digital Group
featuring
Want to share your Expertise in an AIBP Podcast?
A series of fireside chats and interviews with business leaders in Southeast Asia focused on growth in the region. Each episode covers topics ranging from business strategy, sales & marketing, enterprise technology & innovation and financial metrics.
Back to Menu
More Perspectives from Regional Retail Leaders
Virtual focus group discussions for stakeholders to provide opinions on topics related to business innovation & enterprise technology adoption. AIBP Online sessions are usually focused around either a vertical industry, a market, and/or a technology type
Read the Summary
Back to Menu
View More
40th AIBP Conference & Exhibition Malaysia
Panel Discussion on "The Connected Consumer: Leveraging Technology for Seamless and Personalized Customer Experiences" with
Moderator:
Azli Mohamed, Executive Director & Co-Founder, Thinkapital; Advisory Board Member, ASEAN Innovation Business Platform (AIBP)
Panelists:
- Prince Sabahut Ali, Strategy Director, Carousell
- Jit Wei Tan, Chief Technology Officer, MAMEE-Double Decker
- Loo Hoey Theen, General Manager, Marketing and Business Innovation, Sunway Malls
View More
44th AIBP Conference & Exhibition Philippines
Panel discussion on "Digital Consumer: Fostering Meaningful Relationships with Consumers", featuring:
Panelists:
- Fitzgerald “Fitz” Chee, Vice President and Head of Consumer Platforms Business, Bank of the Philippine Islands (BPI)
- Armie Mondragon, Analytics & Digital Director, Max's Group Inc.
- Daniel Lim, Vice President, SM Digital Group
View More
44th AIBP Conference & Exhibition Vietnam
Panel Discussion on "The Data-Driven Digital Economy"
Moderator:
YY Fong, Vice President, Industry Platform
Panelists:
- Le Duy Nghiem, Head of Data & Analytics, Heineken Vietnam
- Nguyen Thi Hong Phuoc, Director of Operations, Vinmec Healthcare System
View More
44th AIBP Conference & Exhibition Indonesia
Panel Discussion "Innovation & Technology for Digital Economy: The New Consumer in a Digital Economy" featuring:
Moderator:
Husni Fuad, General Manager, Brankas
Panelists:
- Willy Hambali, Chief Strategy & Operations Officer, Bank Aladin
- Budi Prasetyo, Vice President, Digital Banking, Bank Mandiri
- Aldila Septiadi, Group Head of Digital Marketing, Erajaya Swasembada
- Ivan Cahyadi, Sales Director, HM Sampoerna
- Teresa Wibowo, Director, Kawan Lama Retail
- Widya Utami, Country Head of Customer Experience, Lazada Logistics
2023 AIBP Conference & Exhibition Panel Discussion with Retail Leaders
View More
44th AIBP Conference & Exhibition Thailand
Panel Discussion "Consumer -Driven Innovations: Technology-enabled Customer Journeys" featuring:
Moderator:
Dr. Nitipong Boon-Long, Regional Director, Indochina, denodo
Panelists:
- Lluis Ferre Nadal, Head of International Business, Boonrawd Brewery
- Norasit Sitivechvichit, Chief Operating Officer, LINE Thailand
- Dr. Lisa Patvivatsiri, Chief Operations and Business Transformation Officer, Thai Group Holdings
Held annually since 2013, the ASEAN Innovation Business Platform (AIBP) Conference & Exhibition (C&E) are in-market physical conferences & exhibitions designed for local enterprises and government agencies to ACCESS, ASSESS & ADVOCATE local digital transformation journeys
Together with
Head of Digital Hub & Loyalty, Kalbe Nutritionals
Head of Digital Product, Mitra Adiperkasa
GM - Head of IT, MNC Land
Deputy Group Head Digital Transformation, Paragon Technology and Innovation
Head of Product Management, Vivere Group
Head of IT (Retail), IOI City Mall
SVP - IT, Genting Malaysia
Head Of Regional Ecommerce (APAC), Uhrenholt Sdn Bhd
Head of Retail Experience, Amway (M) Sdn Bhd...
and more
Back to Menu
ASEAN Retail & Consumer Services Thought Leaders
Original content drawing on use cases and best practices featuring analyses and insights from key stakeholders in Southeast Asia. Each report places focus on either a market in the region, or a vertical industry and revolves around the central theme of innovation & technology
Contribute to an AIBP Report?
AIBP Awards celebrates organisations in ASEAN driving innovation and growth through transformative projects that are shaping the digital and sustainable landscape in our region
Looking to participate in Regional Networking Activities?
view full highlights
AIBP ASEAN Innovation Retreat: #nobadblood
4 key themes covered:
- Data & AI
- Future of Work
- Cybersecurity
- Tech for ESG
With 71 delegates from Indonesia, Malaysia, Philippines, Thailand and Vietnam
The biennial AIBP Innovation Retreat brings together a select group of ASEAN stakeholders in a single location. Activities are curated to allow participants to access an intra-ASEAN network to assess the level of innovation and growth they are pursuing in their organisations, allowing them to bring back fresh ideas and advocate for change within their organisations
Private, closed-door, activities hosted to forge stronger business relationships through both in-person and virtual interactions with regional and global innovation leaders
Looking to Host or Participate in AIBP Networking?
Read the Summary
Leading the ASEAN Retail Evolution
Omnichannel is normal. Retail stores are here to stay and make a difference - according to ASEAN retailers
We heard from key stakeholders of the ASEAN retail landscape in our 3rd instalment of The Retail Revolution in ASEAN
According to the AIBP survey conducted among retailers in the ASEAN region, there is a growing trend towards creating brand and product experiences within retail stores. The survey found that 72.6% of retailers believed that their stores would serve as a hub for brand and product experiences.
Furthermore, the survey revealed that 71.2% of retailers were currently building omnichannel customer journeys, indicating a shift towards integrating digital and physical channels to provide a seamless customer experience. However, the survey also highlighted that 53.0% of retailers found integrating online and in-store experiences to be the most challenging aspect for their organizations.
Overall, these findings suggest that retailers in the ASEAN region are actively adapting to changing consumer preferences and behaviors by focusing on creating immersive brand experiences and integrating digital channels into their overall retail strategy. Despite the challenges, many retailers remain optimistic about the future of retail in the region and are committed to providing exceptional customer experiences across all channels.
Read the Full Report
Fun Facts
Latest Discussion
From Brick-and-Mortar to Click-and-Purchase: Consumer-driven Innovations in Thailand
- AI Adoption and Implementation: Many Thai companies are experimenting with or have implemented AI projects, with focus on starting smaller projects with specific use cases.
- Cost Reduction and Efficiency Improvement: This has become a top priority for digital transformation projects in retail, along with usual focuses like omnichannel integration.
- Employee Experience and Productivity: Several companies are first using AI internally before expanding to customer-facing applications.
- Personalisation and Customer Experience: Retailers are looking to use AI and data analytics to provide more personalised experiences and product recommendations to customers.
- Omnichannel Integration Challenges: While progress has been made, companies still face challenges in fully integrating online and offline channels.
- ROI Justification for Technology Investments: There's a need for better ways to measure and demonstrate the value of these investments, sometimes through cost-reduction justifications rather than profit or revenue-driving justifications.
Read More Here
Networking
Awards
Reports
Podcasts
Conference & Exhibition
Online